8 steps to increasing Conversion. | |
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1. Planning |
Wireframes, Prototypes, User Focus Groups. a. Track changes and test. Change a single element to see if there is a change in results. Have you made an improvement? b. Using small samples of representative customers can provide invauable insite into their behavior paterns and testing new features insures success. c. A lot can be learned watching and listening to our customers. They know what they like; you just need to listen to them. |
2. The Proposition | |
3. Traffic Analysis | |
4. Customer Care | |
5. Long Term Value | |
6. Usability Testing | |
7. Feedback Loops | |
8. Go to step one |